Versorix terms of service and engagement framework

These are the Versorix terms of service. Engagements run on a 90-day term that renews in successive 90-day blocks with no long-term lock-in, the client owns their ad accounts and creative, and Versorix does not guarantee specific results. They govern anyone who uses versorix.com or hires the agency.

The goal is to be plain about how Versorix structures its engagements so clients can evaluate fit before booking a strategy call, rather than discovering the terms after signing.

Versorix, marketing for owner-run service businesses

How does a Versorix engagement work?

How does the Versorix engagement model work?

Versorix engagements run on an initial 90-day term, renewing in successive 90-day blocks, with no long-term lock-in contracts. Clients can cancel anytime by giving seven days written notice to info@versorix.com. Versorix can do the same. There are no cancellation fees. The final invoice covers work performed through the cancellation date.

On cancellation, the client retains ownership of their ad accounts, landing page assets, lead data, and any creative produced specifically for them. Versorix retains the right to use templates, internal documents, methodologies, and aggregate learnings developed during the engagement. This ownership structure is intentional. Most agencies hold client assets hostage at engagement-end. Versorix is structured the other way deliberately because the relationship dynamics work better when the client cannot be locked in.

Who owns the creative and intellectual property?

Custom creative produced for a client during a paid engagement belongs to that client once paid in full. This includes ad creative, copy, landing pages, lead forms, and any photography or video specifically commissioned for that engagement. The Versorix brand, the versorix.com website, internal tools, frameworks, methodologies, and templates remain Versorix's property. Clients do not receive a license to those assets beyond the active engagement. See the corresponding Versorix privacy policy for how data and creative inputs are handled.

Clients warrant that any logos, photos, customer lists, or other materials they provide to Versorix are theirs to use. They indemnify Versorix against intellectual property claims arising from materials they supplied. Disputes about creative ownership are rare in practice because the structure of the engagement makes the ownership division clear at the start.

What are the payment terms?

Engagement fees are billed monthly in advance. Ad spend is billed directly to the client's payment method on the ad platforms; Versorix does not mark up ad spend. Invoices are payable on receipt. Past-due balances over 30 days result in pausing of active campaigns until the balance is cleared. Refunds are not issued for past months of completed work but unused portions of a prepaid month are returned on cancellation.

What are the legal terms?

Platform compliance and ad account responsibility

Advertising platforms including Meta, Google, and TikTok have their own terms of service and policies. Each client is responsible for complying with platform rules on their own ad accounts. Versorix flags policy risks it sees but does not accept liability for ad account suspensions, disabled assets, or rejected ads where the underlying business, claim, or creative violates platform policy. The full method overview includes more detail on how Versorix structures campaigns to minimize policy risk and stay inside the policies that change most often.

Acceptable use and confidentiality

Versorix will not work on advertising for businesses or offers that are illegal, fraudulent, predatory, or misleading. Versorix retains the right to terminate engagements without refund if it discovers that an active client has misrepresented their offer. In parallel, Versorix maintains confidentiality on client revenue figures, vendor lists, margins, and internal processes. Clients agree to the same in reverse for any non-public Versorix material shared during the engagement. Both sides treat the relationship as one that depends on honest disclosure.

Limitation of liability and governing law

To the maximum extent allowed by law, Versorix's total liability for any claim arising out of the engagement is limited to the fees the client paid in the three months before the claim. Versorix is not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost opportunity. Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Any dispute will be brought in the courts of Ontario. Mediation is preferred over litigation where the dispute can reasonably be resolved that way.

What does Versorix promise?

Does Versorix guarantee results?

Versorix does not guarantee specific lead volumes, cost per lead, or revenue outcomes. Marketing performance depends on the client's offer, geographic market dynamics, seasonality, competitive landscape, the client's own sales process, and many other factors outside the agency's control. Versorix represents that it will apply the methodology described on the method page with diligence and skill, that it will be honest about what is working and what is not, and that it will recommend ending the engagement if the system is not producing acceptable results after a reasonable testing period.

Authoritative references

  • Ontario Consumer Protection Act, 2002, context for the engagement framework above
  • Canada Business Corporations Act, federal framework under which Versorix Inc. operates
  • Meta Advertising Policies, the platform compliance framework referenced above
  • Google Ads Policies, the corresponding Google compliance framework

Contact

Questions about these terms: info@versorix.com with the word "Terms" in the subject line. For general engagement questions, book a free strategy call directly. To return to general site navigation, visit the Versorix home page. To learn more about the agency before engaging, read the About page.